Patient Access Description

Arranges for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients. Collects and distributes patient information, billing information, and collection information. Makes patients and families aware of hospital policies and procedures. The duties of this position require the exercise of courtesy in speaking with patients, families, and others to maintain sound community relations.

Patient Access Lead Description

The Lead Patient Access Rep will be responsible for directing and coordinating the registration functions and personnel. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

Financial Counselor Description

Represents the Hospital in financial matters pertaining to obtaining payment on patient accounts during pre-admission and inpatient phases of the patient’s visit. Acts as intermediary with Admitting, Business Office, patients and family members while the patient is hospitalized.

Financial Counselor Lead Description

Serves as lead person in representing the Hospital in financial matters pertaining to obtaining payment on patient accounts during pre-admission and inpatient phases of the patient’s visit. Requires heavy phone work and personal contact with patients, family members, insurance companies, physician office staff, and outside financial assistance agencies.