Northside Cherokee Patient Access Event – September 14th, 10:00A-2:00P

Employment Type: Full – Time
Job Category: Patient Access
Shift: Evening
Location: Canton, GA
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Job Details

Position Description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Communication Systems Operator (PBX Operator)

Responsible for operating the hospital’s telephone switchboard, managing incoming and outgoing calls efficiently, and ensuring effective communication within the facility.

Patient Access Representative

Facilitates the smooth and efficient registration process for pediatric, adult, and geriatric patients. Responsibilities include collecting and verifying patient and billing information, ensuring accuracy in records, and informing patients and families about hospital policies and procedures. Exceptional customer service skills are essential to maintain positive community relations.

Patient Access Representative Lead

Performs all duties of the Patient Access Representative while also overseeing registration functions and personnel. This role requires strong leadership, effective coordination, and the ability to maintain professionalism and patience when interacting with patients, families, and the public.

Financial Counselor

Acts as a liaison between the hospital, patients, and financial entities to facilitate payment arrangements and financial planning during pre-admission and inpatient care. Engages with Admitting, the Business Office, patients, and their families to provide financial guidance and assistance.

Room Control Representative

Manages patient admissions, transfers, and discharges through the hospital’s computer system. This role requires professionalism, patience, and strong interpersonal skills to effectively interact with physicians, nurses, clinical departments, patients, and their families, ensuring smooth room assignments and transitions.

Please note: All positions require a holiday and weekend rotation.

Each of these positions plays a crucial role in ensuring a seamless patient experience, upholding hospital standards, and maintaining effective communication between departments, patients, and families.

Patient Access Rep Requirements
- Six months’ clerical or customer service experience – preferably in a hospital or medical office.
- Excellent communication and strong customer service skills.
- Working knowledge and ability to perform accurately and efficiently on computer.
- Typing skills of 30 wpm.
Patient Access Rep Lead Requirements
- Minimum of two years’ experience in admitting with supervisory experience or related field.
- Demonstrated knowledge of admitting functions and responsibilities.
- Ability to work independently, and train and direct others.
Financial Counselor Requirements
- A. One (1) year experience in collection, OR B. Associate’s degree in business.
- Demonstrated knowledge of medical terminology.
- Typing skills of 30 wpm.
- Good communications skills.
- Must be able to perform basic mathematical calculations.
Room Control Rep Requirements
- High School diploma or equivalent and one (1) year admitting experience, OR two (2) years office or clerical experience, OR an Associate’s degree in Business.
- Must have completed a medical terminology course or assessment of an 80% or better.
- Must be able to type a minimum of 30 wpm or better.
- Ability to work independently and communicate tactfully.

Position Requirements

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Awards & Recognitions

Excellence is what we do. We are committed to providing safe, high-quality, compassionate care for our patients. While also creating a culture where people feel appreciated, well cared for and supported in their work.

Glassdoor Best places to work

Patient safety

J D Power

Healthcare Ad Award

Joint Commission

American heart certificate

ASGE

Be the Match

M B S A Q I P

mission Lifeline

N A P B C

I A C

2016 get with the guidelines award

Best company Outlook award

Glassdoor Best places to work

Patient safety

J D Power

Healthcare Ad Award

Joint Commission

American heart certificate

ASGE

Be the Match

M B S A Q I P

mission Lifeline

N A P B C

I A C

2016 get with the guidelines award

Best company Outlook award

Best Recruitment Advice

We’re proud to know that so many health care professionals want to join Northside. We have a reputation as an excellent place to build a great career. Our open positions are being sought after by candidates from around the world. Learn how you can stand out as a candidate.

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justine thompson
roslyn roberts
katie pfaffenberger
candace hamilton
kendall futch
spencer price
ellen reis
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Northside Cherokee Patient Access Event – September 14th, 10:00A-2:00P

Want the inside story?

Job Details

Let’s Spend Some Time Together

Let’s Spend Some Time Together

Let’s Spend Some Time Together

Awards & Recognitions

Best Recruitment Advice

Don’t see the job you’re looking for?

Jobs You May Like

Jobs You May Like

Jobs You May Like

Realize your TRUE potential.
#DiscoverNorthside

Find out why Atlanta’s most preferred hospital is your preferred employer too.

Links

More

Northside Cherokee Patient Access Event – September 14th, 10:00A-2:00P

Want the inside story?

Job Details

Let’s Spend Some Time Together

Let’s Spend Some Time Together

Let’s Spend Some Time Together

Awards & Recognitions

Best Recruitment Advice

Don’t see the job you’re looking for?

Jobs You May Like

Jobs You May Like

Jobs You May Like

Realize your TRUE potential. #DiscoverNorthside

Find out why Atlanta’s most preferred hospital is your preferred employer too.

Links

More

Realize your TRUE potential.
#DiscoverNorthside